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Terms and conditions
What is your return policy for online purchases?
Items available for online purchase only are final sale.
Regular-priced goods returned unused in original packaging may be returned within 7 days of receipt of the order, at the buyer's shipping expense for a refund (less original shipping charges and 15% RE-STOCKING CHARGE).
All sale items are final sale.
ANY PRODUCT THAT IS CUSTOMIZED OR SPECIAL PROCURED MERCHANDISE MAY NOT BE RETURNED, ie tennis frame that we have strung, Cycling bikes or safety items. If you are unsure if the item you are interested falls in this category, please give us a call at 416-763-4176.
What are your shipping rates?
Shipping times are estimates only and vary by products. We ship all orders as quickly as possible but cannot control what happens after it leaves the store.
Note: these rates are for shipping within Canada only. International rates may vary. Please call us at 416-763-4176 if you have any questions.
Order Total (before taxes) | Shipping Cost Within Canada Only |
| $0.01 - $99.99 | $18.99 |
| $100.00 and up* | Free |
* Certain products such as trainers, repair stands, car racks, cases of tennis balls, bicycles, and fitness bikes have special rates. Please see table below for details:
Special Items | Shipping Cost Within Canada Only |
| Bike Trainers | $39.99 |
| Bike Repair Stands | $24.99 |
| Car Racks | $29.99 |
| Case of Tennis Balls | $16.99 |
| Bicycles | Please send us your postal/zip code for a shipping quote |
| Fitness Bikes | Please send us your postal/zip code for a shipping quote |
Online Bike Purchase Details
Not all bicycles are available for delivery/shipping.
Felt, Norco, and Rocky Mountain brand bicycles are only available for in store pick-up.
Delivered bikes will come un-assembled. Un-assembled bikes must be assembled at purchaser's expense by an authorized bike dealer for warranty to be valid.
Bikes picked up in-store will be assembled by our team at no extra charge.
If you have any questions please call us directly (416-763-4176) or email us at info@brownssports.com.